Welcoming Spaces: Inclusive Cancer Care for LGBTQIA+ Patients


Course Information

Welcoming Spaces is a free 1-hour training for healthcare professionals

Healthcare institutions across the country are navigating complex political and funding pressures. In many cases, formal LGBTQIA+ inclusion trainings have been reduced or de-prioritized. But patients are still walking through your doors.

Why This Training Matters
When rights feel uncertain, healthcare spaces must feel safe.

Research consistently shows that LGBTQIA+ patients experience higher rates of delayed care, medical mistrust, and negative clinical interactions. Small actions — language, intake forms, nonverbal cues, environmental signals — can significantly impact patient trust and health outcomes. Welcoming care is clinical excellence.

What You’ll Learn
In just one hour, you will gain:
– Practical tools to create welcoming, respectful healthcare interactions
– Strategies for inclusive communication and affirming language
– Approaches to navigating uncertainty while maintaining professionalism
– Immediate steps you can implement in any clinical setting

This training focuses on actionable skills — not theory alone.

Whether you are a physician, nurse, medical assistant, therapist, administrator, or front line staff member, this training is designed to meet you where you are.
You do not need to wait for your institution’s policies to change to improve a patient’s experience. Individual providers have the power to shape what safety and dignity look like in practice.

Course Outline

Welcome & Orientation

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Patient Voice: The impact of Exclusion

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Barriers & Disparities

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Creating Welcoming Environments

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Clinical Considerations & Practice

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Wrap-Up & Commitments

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